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CLIENT SERVICES

Contact

Our client advisors are available Monday to Friday, 9:00 AM to 6:00 PM EST.

SHIPPING

Complimentary standard shipping on U.S. orders over $250.

Orders are dispatched within 1–2 business days. Standard delivery takes 3–5 business days once shipped. Express options are available at checkout.

You will receive tracking by email as soon as your order leaves us.

SHIPPING OUTSIDE THE U.S.

We currently ship within the United States. If you are ordering from outside the U.S., Clerae is available at Nordstrom.

RETURNS

Free returns within 30 days.

Shoes must be unworn, in their original box, with all packaging intact.

Click here to start your return

SIZE GUIDE

Clerae shoes run in US sizing.

If you're unsure about your size, check our size chart or download our printable size guide.

For advice on a specific pair, please contact us. Our advisors know the fit of every style.